View from The Helm

Recovery Roadblock Ahead — How Claims Analysts Can Help Find the Right Detours

I think we can all agree that adequate medical treatment affects the prognosis of any disabling illness or injury. But what if we learn the claimant (customer) is experiencing a “roadblock” to following through on the treatment plan? What is the claims analyst’s role in ensuring the claimant is able to follow the prescribed treatment plan? And how can our involvement impact the outcome of the claim?... Read more »

filed under: Disability, News

Our "Best Of" Blog List for 2019

It's our favorite time of year - when an abundance of homemade goodies flows through the office and the smell of eggnog and gingerbread lattes wafts through the air. Our waistlines are expanding by just walking into the kitchen.... Read more »

filed under: Disability, Long Term Care, News, Life

The Short Term Disability Dilemma: How to Know It’s Time for Long Term Disability

My fellow disability claims analysts – how many of you can relate to this dilemma? You’re coming up on the time when a Short Term Disability (STD) claim may need to be transitioned to Long Term Disability (LTD) per your company’s guidelines. However, you’ve got hundreds of newly submitted STD claims on your desk that... Read more »

filed under: Disability, News

1 2 3 4 5