No Longer the Same Old SALT – What Our Transformation Means

For 16 years we’ve been focused on finding solutions to our customers’ risk management challenges. What’s motivated us every day is finding creative ways to help improve risk management results. That’s why we’re excited to share that we’ve expanded our insurance service offerings through our recent acquisition by RGAX. With this change we join their… Read more »

Bots in Claim Management – Are We Ready?

We experience it every day – robots have infiltrated everything from our medical treatments (health bots) to online banking (Bank of America’s “Erica”) to foodservice (Tacobot anyone?). Sometimes we know robots are involved, but sometimes we don’t. What we know for sure is Artificial Intelligence (AI) is the future and even the insurance industry is… Read more »

Fraud in Disability Claims – Another Look

Disability insurers are challenged to create realistic and attainable performance standards for the management of newer claims while also monitoring those where the insured is deemed permanently and totally disabled (PTD).  Clearly the focus is on new claims where the insured is likely to recover and return to work; however PTD claims should not be… Read more »