When I began my career as a claims analyst, I participated in an extensive eight-week training. The trainers of this class went through the most basic of principles and taught the black and white rules to adjudicating a disability claim.... Read more »
How Vulnerability at Work Can Enhance Claims Management
Posted by Melanie Brazier
So You’re in Charge of Long Term Care Claims QA?
Posted by Mark Beagle
You’ve just been put in charge of an audit program for a claims department. You may need to create a program from scratch or revise an existing program. Either can seem like a daunting task! In 2019, I had the honor of speaking on this topic along with other industry leaders at the Long Term Care International Forum. Here I offer a short blueprint on how to get started.... Read more »
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filed under: Long Term Care, News
[INFOGRAPHIC] The 6 Components of a Strong Workplace Culture
Posted by Julie Spugnardi
Culture can be easy to spot but hard to define. “I know it when I see it” you’re probably thinking. While it’s tricky to pinpoint all the factors that go into a positive culture, it’s vital to any talent management strategy in 2020.... Read more »
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