View from The Helm

How Vulnerability at Work Can Enhance Claims Management

When I began my career as a claims analyst, I participated in an extensive eight-week training. The trainers of this class went through the most basic of principles and taught the black and white rules to adjudicating a disability claim.... Read more »

So You’re in Charge of Long Term Care Claims QA?

You’ve just been put in charge of an audit program for a claims department. You may need to create a program from scratch or revise an existing program. Either can seem like a daunting task! In 2019, I had the honor of speaking on this topic along with other industry leaders at the Long Term Care International Forum. Here I offer a short blueprint on how to get started.... Read more »

filed under: Long Term Care, News

[INFOGRAPHIC] The 6 Components of a Strong Workplace Culture

Culture can be easy to spot but hard to define. “I know it when I see it” you’re probably thinking. While it’s tricky to pinpoint all the factors that go into a positive culture, it’s vital to any talent management strategy in 2020.... Read more »

filed under: General, News

1 2 3 4 5

Sign Up

Recent Posts

Search