View from The Helm

The Cost of Non-Claim Related Tasks to Your Claims Operations

What do your claims analysts do? You hired claim professionals to adjudicate insurance claims: to determine eligibility and liability accurately, to calculate payments swiftly, and to ensure that the entire process works smoothly. You probably hired or developed the best claims analysts you could, with excellent skills, strong background knowledge, and—depending on the insurance area—specialized training; and you pay them accordingly.... Read more »

filed under: General

Insurers Must Prepare for the Growing Mental Health Crisis

Around the world, healthcare providers are reporting a sharp rise in anxiety, stress, and depression. Mental health issues like these are leading causes of short and long-term disability claims. Are you ready to respond? In this article, we’ll examine the growing mental health crisis, homing in on the impact it may have on disability claim management. We’ll also share strategies for how leaders in this space can brace for impact.... Read more »

Navigating Disability Claims in Times of COVID-19

At SALT Associates, we often work directly with customers. Sometimes that means using our skills in Short Term Disability, Long Term Disability, or other products depending on our clients’ needs. Currently, I’m supporting a Short Term Disability claim operation which means I have the opportunity to work with employees who have recently suffered an injury or illness and are in the early stages of navigating the disability claim process.... Read more »

filed under: Disability, News

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