View from The Helm

The Cost of Non-Claim Related Tasks to Your Claims Operations

What do your claims analysts do? You hired claim professionals to adjudicate insurance claims: to determine eligibility and liability accurately, to calculate payments swiftly, and to ensure that the entire process works smoothly. You probably hired or developed the best claims analysts you could, with excellent skills, strong background knowledge, and—depending on the insurance area—specialized training; and you pay them accordingly.... Read more »

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