View from The Helm

Combating Fraud in Disability Claims

Whether adjudicating STD, LTD or Life Waiver of Premium (LWOP) claims, the claim analyst’s job is to not only offer excellent customer service, but also critically evaluate the insured’s conditions in conjunction with the policy provisions. I know that “critically evaluate” may sound a bit harsh. However analysts must thoroughly research every aspect of a... Read more »

filed under: Disability, News

Navigating ERISA Regulations for Disability Claims

Unless you’ve gone off the grid (in which case you aren’t reading this), you’ve likely heard about or have been involved in responding to the new ERISA regulations applicable to disability claims. The final rule passed by the U.S. Department of Labor (DOL) impacts claims submitted on or after April 1st. The updated regulations require... Read more »

filed under: Disability, News

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