The Impact of Workplace Culture on Claims Management
With 400,000 insurance professionals expected to leave the industry by 2020, how does that impact their respective workplace cultures? How can disability and life insurance companies ensure their unique values and beliefs are shared across functional areas, specifically claims? And how much of an impact does culture have on claims operations in regards to productivity and employee engagement?
RGA Group Research and SALT Associates developed a first of its kind survey to gauge the effectiveness of workplace culture across North American disability and life insurance claims operations. To learn more about the results, request access to view our Summary Report.