Creative Claims Solutions, Straightforward Approach

Our Mission: Be Good People, Build Relationships, Solve Problems

We founded SALT Associates because we’re passionate about delivering thoughtful, creative and straightforward claims management solutions. Whether you’re seeking support for your group disability (LTD/STD), individual disability, group life, individual life or life waiver of premium business, we can help.

The SALT Approach

Our values reflect our New England roots. We’re “salt of the earth” people who believe in integrity, authenticity and hard work. We feel strongly that the best results come from a collaborative partnership. That’s why we take the time to truly get to know your business, then generate a plan customized to your specific claims management needs.

Ready? Let’s Grab a Cup of Coffee and Chat.

We’d like to get to know you, talk a little shop and see how we can help. We offer a free initial consultation. Contact us or call us toll free:1-866-846-7258.

We Saw the Future at ECC 2019

Yes, it’s true. We can tell you what the future holds for claims management, based on what we heard at the Eastern Claims Conference (ECC) just last week. Are you ready? It’s white and fluffy and floats in the air. Ok, not THAT kind of cloud, but the cloud IS the future. We heard this theme in the keynote session and others focused on technology. The message was clear – the sooner claims management gets into the cloud, the sooner we can all focus on the “art of decisioning”. The science is evolving so that we can move beyond... Read More.

Starting Off on the Right Foot with LTC Claims

As our population ages, some of us start to seek the assistance a Long Term Care policy can provide. For those who do purchase a policy, actually deciding to put it to use can be a difficult decision. Family members may go home for the holidays and see changes in their elderly parents. Spouses may observe their loved ones requiring more and more assistance. When the decision is finally made, it’s vital for all parties involved in the claim process to do their part – from the insured to their family members to the claims analyst. It’s particularly important... Read More.

Spring Cleaning Your LWOP Block

With the sound of birds returning north and the sight of early spring blooms comes the urge to get our houses in order. This also tends to translate to the workplace. For insurers specifically, it may be a good time to get caught up on reviewing those overlooked claim blocks, especially when it comes to your Life Waiver of Premium (LWOP) line. LWOP claims require a special touch when it comes to management and “cleanliness” of the adjudication process. Recently RGA shared highlights from their biennial LWOP benchmarking survey which covered key areas insurers can focus on for more... Read More.

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