Creative Claims Solutions, Straightforward Approach

Our Mission: Be Good People, Build Relationships, Solve Problems

We founded SALT Associates because we’re passionate about delivering thoughtful, creative and straightforward claims management solutions. Whether you’re seeking support for your group disability (LTD/STD), individual disability, group life, individual life or life waiver of premium business, we can help.

The SALT Approach

Our values reflect our New England roots. We’re “salt of the earth” people who believe in integrity, authenticity and hard work. We feel strongly that the best results come from a collaborative partnership. That’s why we take the time to truly get to know your business, then generate a plan customized to your specific claims management needs.

Ready? Let’s Grab a Cup of Coffee and Chat.

We’d like to get to know you, talk a little shop and see how we can help. We offer a free initial consultation. Contact us or call us toll free:1-866-846-7258.

Why You Should Put Your Customer (Claimant) First On Your To-Do List

Claim analysts – can you relate to feeling like you have more than you can reasonably handle on your daily worklist? Maybe you’ve just had one of those days when you get hit with multiple calls and several emails pulling you in different directions? I’m willing to bet this type of day is not unique, especially for those of us in the claims management field. What we should always feel certain about, no matter how crazy the day gets, is keeping the CUSTOMER at the top of our “to do” list. Most of us begin each workday with certain... Read More.

Avoiding the Danger Zone on Your Workforce “Maintenance Meter”

Have you ever thought to yourself or even blurted out, “Wow, so and so is SO high maintenance!” Or maybe it’s gone the other way: “Phew, what a relief so and so is low maintenance!”? These observations can arise in both our personal and professional lives. When it comes to talent management, where an employee falls on the “Maintenance Meter” can actually make a huge difference not just with their level of efficiency, but also overall productivity and even your company’s level of success. Low Vs. High Maintenance Behavior Admit it, we’re all a little bit low and high... Read More.

Recovered or Not? Context is Key to Unlocking LTC Data

I’m sure you would agree that data is important to most industries. In the insurance world, data is used for a variety of purposes:  actuarial experience, product pricing, and operations are three main internal consumers of data. This data is segmented, stratified, and aggregated to the ends of the earth. There are charts, graphs, pivot tables, and predictive models created to visualize the story being communicated. Long Term Care (LTC) insurance is no stranger to large amounts of data.  However, in my 10+ years in an LTC claim operations role, there is a piece of data I’m surprised continues... Read More.

Sign Up