Creative Claim Solutions, Straightforward Approach

Our Mission: Be Good People, Build Relationships, Solve Problems

We founded SALT Associates because we’re passionate about delivering thoughtful, creative and straightforward claim management solutions. Whether you’re seeking support for your group disability (LTD/STD), individual disability, group life, individual life or life waiver of premium business, we can help.

The SALT Approach

Our values reflect our New England roots. We’re “salt of the earth” people who believe in integrity, authenticity and hard work. We feel strongly that the best results come from a collaborative partnership. That’s why we take the time to truly get to know your business, then generate a plan customized to your specific claim management project needs.

Ready? Let’s Grab a Cup of Coffee and Chat.

We’d like to get to know you, talk a little shop and see how we can help. We offer a free initial consultation. Contact us or call us toll free:1-866-846-7258.

No Longer the Same Old SALT – What Our Transformation Means

For 16 years we’ve been focused on finding solutions to our customers’ risk management challenges. What’s motivated us every day is finding creative ways to help improve risk management results. That’s why we’re excited to share that we’ve expanded our insurance service offerings through our recent acquisition by RGAX. With this change we join their LOGiQ3 family of companies. LOGiQ3  is a Toronto-based provider of innovative consulting, outsourcing and software expertise in life underwriting, reinsurance administration and claims. Their mission and ours align beautifully – to help solve problems for our customers. In addition we join sister brands TAI,... Read More.

Bots in Claim Management – Are We Ready?

We experience it every day – robots have infiltrated everything from our medical treatments (health bots) to online banking (Bank of America’s “Erica”) to foodservice (Tacobot anyone?). Sometimes we know robots are involved, but sometimes we don’t. What we know for sure is Artificial Intelligence (AI) is the future and even the insurance industry is trying to keep up. Take for example the large national insurance company that just announced its launch of an AI-powered customer service “chat bot”. With this feature, policyholders and agents can perform basic functions such as address changes and beneficiary changes at any time... Read More.

Fraud in Disability Claims – Another Look

Disability insurers are challenged to create realistic and attainable performance standards for the management of newer claims while also monitoring those where the insured is deemed permanently and totally disabled (PTD).  Clearly the focus is on new claims where the insured is likely to recover and return to work; however PTD claims should not be overlooked for necessary claim management and risk potential. Unfortunately large insurance companies often lack the people power to “actively” manage both types of claims.  As a result PTD claims tend to be infrequently updated. Balancing management of all claims effectively may require outsourcing or... Read More.

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