From the Salt Mines

News

Claim Audit - Dirty Words?

Jun 15, 2010

Since 2003, Salt has been performing disability claim audits and reviews, claim data analyses, claim operation reviews and consulting to disability insurance companies, third party administrators, disability reinsurers and large employers¹. We've seen the good, the bad and the ugly. 1Based on over 80 claim audits and reviews in 31 different claim operations.

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Part 5 Risk Management Critical Thinking

Apr 13, 2010

This is the fifth and last of our five-part series on disability industry claim management practices. We hope you'll find it worth the 4 minute read and share it with your colleagues

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5 Deadly Sins of Claims Management- Part 4 of 5

Mar 10, 2010

This is the fourth in our five-part series on disability industry claim management practices. We hope you'll find it worth the 4 minute read and share it with your colleagues.

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5 Deadly Sins of Claims Management- Part 3 of 5

Feb 12, 2010

This is the third in our five-part series on disability industry claim management practices. We hope you'll find it worth the 4 minute read and share it with your colleagues.

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5 Deadly Sins of Claims Management- Part 2 of 5

Jan 19, 2010

This is the second in our five-part series on disability industry claim management practices. We hope you'll find it worth the 4 minute read and share it with your colleagues.

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5 Deadly Sins of Case Management- Part 1 of 5

Jan 2, 2010

Based on our findings from claim file reviews and the data collected in our proprietary claim audit application, here's our take on timeliness in the claim management process:

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