From the Salt Mines
News
5 Deadly Sins of Claims Management- Part 3 of 5
Feb 12, 2010
This is the third in our five-part series on disability industry claim management practices. We hope you'll find it worth the 4 minute read and share it with your colleagues.
5 Deadly Sins of Claims Management- Part 2 of 5
Jan 19, 2010
This is the second in our five-part series on disability industry claim management practices. We hope you'll find it worth the 4 minute read and share it with your colleagues.
5 Deadly Sins of Case Management- Part 1 of 5
Jan 2, 2010
Based on our findings from claim file reviews and the data collected in our proprietary claim audit application, here's our take on timeliness in the claim management process:
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We’ve seen the good, the bad and the ugly and although no one is perfect and recognizing the complexities of managing claims operations in this day and age, we continue to find basic claim management techniques missing.